At Nexus4KTV, we understand that circumstances may change, and you may need to cancel your subscription. This Cancellation Policy outlines the terms and conditions regarding the cancellation of our IPTV services.

1. Subscription Cancellation

1.1 How to Cancel:

• You can cancel your subscription at any time through your account settings on Nexus4KTV.com. Alternatively, you can contact our customer support at [email protected] or call us at +44 7886 178896 to assist you with the cancellation process.

1.2 Effective Date of Cancellation:

• Your subscription will remain active until the end of the current billing cycle. Once the billing cycle ends, your subscription will not renew, and your access to the service will be terminated.

2. Refunds Upon Cancellation

2.1 Refund Eligibility:

• Refunds are only available if you cancel your subscription within the first 7 days of your purchase. If you cancel after this period, your subscription will remain active until the end of the billing cycle, but no refunds will be issued.

2.2 No Refunds for Partially Used Services:

• We do not offer refunds for any partially used subscription periods. If you choose to cancel before the end of your billing cycle, you will not be entitled to a prorated refund.

3. Reseller Panels

3.1 Cancellation of Reseller Panels:

• All sales of reseller panels are final and non-refundable. If you wish to cancel a reseller panel, please note that no refunds or credits will be issued for the remaining period of the reseller panel subscription.

4. Auto-Renewal and Cancellation

4.1 Auto-Renewal:

• All subscriptions are set to auto-renew at the end of the billing cycle unless you cancel your subscription before the renewal date. By canceling your subscription, you are opting out of the auto-renewal feature.

4.2 Cancelling Auto-Renewal:

• You can disable the auto-renewal feature in your account settings or by contacting our support team. Disabling auto-renewal will prevent your subscription from renewing at the end of the current billing cycle.

5. Changes to Cancellation Policy

Nexus4KTV reserves the right to update or modify this Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our cancellation practices.

6. Contact Us

If you have any questions or need assistance with canceling your subscription, please reach out to us:

• Email: [email protected]
• Phone: +44 7886 178896
• Address: Victoria Square House, Victoria Square, Birmingham B2 4BP, United Kingdom